Why is my CCELL Silo battery not working? How to Fix!

Is your battery charged?

Before anything else, ensure that your CCELL Silo battery is fully charged. You can easily determine this by observing the LED on the battery – it will light up during charging, then blink 20 times before finally turning off to indicate a complete charge.

Are the cart and battery free contact points clean? 

Sometimes, the bottom of your cartridge might leak into the top of your Silo battery. Unfortunately, this leakage can mess with the connectivity and hinder power transfer from the battery to the cartridge. Take a closer look and see if you spot any residue or debris where the cart and battery screw together. If you do, grab a handy Q-tip and a bit of rubbing alcohol to give it a gentle clean. Just make sure it's completely dry before reattaching or moving on to the next step.

Is the cartridge clogged? (The most common issue)

If you're using an inhale-activated battery like the CCELL Silo, the most common hiccup you might encounter is a clogged cartridge. This little roadblock can hinder airflow and prevent the battery from activating. Don't fret though, you can easily check if your cartridge is clogged. Just take a draw from it, and keep an eye on the LED on top of the battery. If it stays silent, chances are the airflow is blocked. But to be absolutely certain, remove the cartridge and take a direct draw from the top of the battery (don't forget to cover the viewing window with your thumb for an airtight seal). If the LED lights up, it means the airflow is fine with the battery, and the issue lies within the cartridge. You can even use a mirror to get a better view of that LED!

How to clean clogged cart

Hair dryer method
If your CCELL cartridge gets blocked, here's what you can do to fix it. First, remove the cartridge from your battery and gently apply hot air directly to the cartridge with a blow dryer for about 20-30 seconds. After that, swiftly reattach the cartridge to your battery and take a slow, deep inhale. If the blockage persists, repeat the process, but this time, apply heat for a slightly longer duration.

Steam method
The next best method involves using steam. Here's what you need to do: grab a bowl and fill it with boiling water. Then, hold your cartridge above the steam for 1-2 minutes, making sure to adjust the position and angle to ensure that every side gets hit by the steam. Once that's done, reattach the cartridge to your battery swiftly and take a slow, strong draw.